FAQ Desk
Everything shoppers usually ask before and after ordering.
Keep your order details ready.
For faster support, keep your order number, registered mobile number, email ID, payment proof and product photos ready if your query is related to order tracking, delivery, return, replacement, refund, damaged item or wrong product.
What is Tamizha Fashion?
Tamizha Fashion is a women’s fashion store offering sarees, kurtis, cord sets, kurta sets, ethnic wear and everyday fashion essentials.
What products are available?
You can shop sarees, kurtis, kurta sets, cord sets, festive wear, daily wear and women’s ethnic fashion products.
Are products suitable for daily wear?
Yes. Many products are selected for office wear, casual outings, home comfort, travel styling and regular wardrobe use.
Do you sell ethnic wear?
Yes. Tamizha Fashion focuses on ethnic and fusion fashion including sarees, kurtis and kurta sets for daily and festive styling.
What is a cord set?
A cord set is a coordinated outfit, usually matching top and bottom wear. It is useful for quick styling and modern everyday fashion.
How do I place an order?
Open the product page, choose available options, add to cart, enter shipping details, select payment method and complete checkout.
Do I need an account?
An account helps you view order history, manage details, track orders and contact support easily.
How can I track my order?
You can track your order from the Order Tracking page using your order details. The tracking URL is /order-tracking/.
How long does delivery take?
Delivery depends on product availability, order processing, courier pickup, location, pin code serviceability and courier updates.
Do you offer free shipping?
Free shipping may be available during offers or selected order values. Any shipping charge will show during checkout.
Can I cancel my order?
Orders can usually be cancelled before dispatch. Once shipped, cancellation may not be possible and return policy may apply.
Payment deducted but order not confirmed?
Wait for a short time and check email or account orders. If still not visible, contact support with payment proof and transaction ID.
Are online payments secure?
Payments should be completed only through the official checkout page with available payment options.
How can I request a return?
Request a return through My Account or Contact Support with order number, reason, product photos and packaging photos.
Which products are return eligible?
Return eligibility depends on policy. Generally, products must be unused, unworn, unwashed, undamaged and with original tags.
Which products may not be returnable?
Used, washed, altered, damaged-by-customer, customized, hygiene-sensitive or marked non-returnable items may not be eligible.
What if I receive damaged product?
Contact support with order number, product photos, packaging photos and clear issue details for review as per policy.
What if I receive wrong product?
Share your order number, received product photos, packaging photos and issue details. Support will guide after verification.
How long does refund take?
Refund time depends on approval, inspection, payment method, bank processing and payment gateway timelines.
How can I contact support?
Use the Contact Us page for product questions, delivery delays, payment issues, tracking, returns, refunds or complaints.